Careers: Vacancies

Support Co-ordinator, (Advertising Support for Property Adverts), Norwich

Brand: Archant

Location: Norwich (Head Office)

Closing date: Sept. 15, 2017

Download: Job Description & Person Spec

Download: Application Form - Word

Download: Application Form - PDF

Salary up to £18,800

Archant Publishing Services, based in Norwich, is responsible for producing advertisements for the Group’s newspapers, magazines, websites and digital communications.

We have a fantastic opportunity for someone to join a small team, working with both our advertising customers and a technical partner, to ensure customers experience a smooth process when placing adverts with us, and are able to hit the deadlines for each publication they would like their ads to appear in.

You will understand the importance of organisation and planning to keep on top of the busy workload, and make sure you are focusing on the most important things first. You will be required to speak to customers over the phone and to email them in a timely and professional way. Although we have great processes which you need to follow, you also need to proactively be thinking ahead, anticipating things and checking what’s happening. We are interested in hearing your ideas to improve our processes.

We are looking for someone who has natural organisation skills, excellent attention to detail, together with an enquiring mind, never taking things for granted. You will be a team -player with experience using Microsoft packages, have excellent customer service, time management, and verbal and written communication skills, with a flexible approach.

We offer a competitive salary plus 5 weeks annual leave and a contributory pension scheme. Other excellent benefits include Archant Gold (charity matched funding), tax-free Cycle to Work Scheme, Childcare Vouchers, holiday discounts, access to a discount shopping website offering online and in-store discounts, reloadable cards & cash-back, Best Doctors and Doctors Online (medical advice), Employee Care Counselling and Advisory Service, Canada Life Bereavement and Probate Service, Westfield Health Scheme, retirement gift, long service award and Give as You Earn tax-free donations to charity.

To apply, please send a CV or complete the application form, and include a covering letter summarising why you want the job and what makes you the right person, to

Closing time for receiving applications is 12:00 noon Friday 15th September 2017.

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