Location: Norwich (Head Office)
Closing date: June 22, 2018
Download: Job Description
Download: Person Specification
Archant Information Services is predominantly based in Norwich with support roles in our regional offices in Cheltenham, Barking, Stevenage, Ipswich and Weston-super-Mare. We are responsible for providing IT support to Archant’s employees throughout the Group. Day to day this starts with our in-house 1st line Service Desk, through to 2nd and 3rd line technical support teams.
Internal development teams support business needs and requirements to deliver small, medium and large projects as well as maintaining our in-house bespoke software for our editorial, design, finance, HR and sales departments.
We are introducing this exciting new role into our team, which is a hybrid of our current 1st and 2nd line roles. We want to ‘grow our own’ and so for the right candidate we offer a clear two-year development plan, designed to provide professional accreditation along with personal development. This will be recognised at the end of year one and again at the end of year two with appropriate salary increases if performance objectives are met.
The role will be busy, varied and high profile, and you will need to use your initiative. Responsible for your own work, but operating as part of a team, you will be talking to people from all parts of Archant helping them to resolve their IT concerns and issues. The remit of the job will broaden as you develop your skills and knowledge.
We are looking for a graduate, Microsoft certified or equivalent, ideally with an understanding of ITIL. You must be able to demonstrate your experience of working in a similar environment, and have strong interpersonal skills. With drive to progress your career and a positive outlook, you will convince us that this opportunity is for you.
SALARY & BENEFITS
We are Archant. The UK’s leading local media company.
Archant people are driven, motivated and passionate about positive change.
We are proud of our history…of our trusted, market-leading heritage newspaper and magazine brands that remain an integral part of everyday life.
But we’re forward-thinking people too. We obsess about innovation, creativity, service and expertise, relentlessly striving to be the most engaging media in every community we serve.
We are on a mission to make digital marketing accessible to all. We build websites, provide complete SEO services and deliver targeted, bespoke digital campaigns that fit our clients’ objectives seamlessly.
We produce video, animation, e-newsletters, apps, blogs – content that brings storytelling to life.
We stage vibrant, celebrated, must-attend events where like-minded people come together…
And because we’re ideas people, we think fluidly. Our multi-award winning ‘New European’ national tabloid broke all records as the fastest newspaper launch in history – just nine days from concept to hitting the shops.
A few facts about us:
Send your full CV and current salary package details by Friday 22nd June 2018, to firstname.lastname@example.org and include a covering letter stating your motivation for applying for this role.
© Archant Ltd 2013