Careers: Vacancies

Project Support Analyst, Archant Information Services, Norwich

Brand: Archant

Location: Norwich (Head Office)

Closing date: Sept. 24, 2017

Download: Application Form - Word

Download: Application Form - PDF

Download: Job Description

Download: Person Specification

Archant Information Services is predominantly based in Norwich with support roles in our regional offices in Cheltenham, Barking, Stevenage, Ipswich, Kensington and Weston-super-Mare. We are responsible for providing IT support to Archant’s employees throughout the Group. Day to day, this starts with our in-house 1st line Service Desk, through to 2nd and 3rd line technical support teams. Internal development teams support business needs and requirements to deliver small, medium and large projects as well as maintaining our in-house bespoke software for our editorial, design, finance, HR and sales departments.

We have a fantastic opportunity for a talented individual to join our small team, providing a hybrid of test and BA skills, supporting live projects and product development roadmaps. Working for one of the country’s leading regional media publishers, you will be responsible for testing, developing and refining processes, document templates and management tools.

Reporting to the Project Support Lead, you will have experience of understanding business requirements and transforming them into technical requirements, plans and schedules, plus involvement in the full life cycle of testing our business applications. You will have the ability to manage your own workload to deliver results within tight deadlines.

The successful candidate will be able to demonstrate excellent communication skills and be confident in building relationships with people at all levels across the business.

This is a challenging role that demands excellent organisation skills and a patience and determination to get things done accurately, on time.

Archant is a privately owned media company that employs around 1,500 staff. It is the fifth largest regional newspaper publisher in the UK with titles in East Anglia, London, Kent and the South West, publishing 1.6 million copies a week in print and reaching six million readers a month online. Its portfolio of more than 50 news brands includes many magazines and numerous digital products.

We offer a competitive salary, 5 weeks’ annual leave and a contributory pension scheme. Other excellent benefits include Archant Gold (charity matched funding), tax-free Cycle to Work Scheme, Childcare Vouchers, holiday discounts, access to a discount shopping website offering online and in-store discounts, reloadable cards & cash-back, Best Doctors and Doctors Online (medical advice), Employee Care Counselling and Advisory Service, Canada Life Bereavement and Probate Service, Westfield Health Scheme, retirement gift, long service award and Give as You Earn tax-free donations to charity.

To apply for this vacancy please submit a completed application form or your CV to Please enter “Support” in the subject header.

Closing date for receiving applications is Friday 29th September 2017.

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