Location: Norwich (Head Office)
Closing date: Nov. 19, 2018
Download: Job Description
Download: Person Specification
We are looking to bring on board a dedicated Digital Client On-Boarding Specialist who will be the essential link between our clients, our sales teams and our marketing services fulfilment teams, ensuring that all client expectations are set and met and that the fulfilment teams deliver what is expected. This role sits in our digital marketing services team that is embracing the future of media and offering local businesses a full suite of advertising and marketing services.
Working with the customer and the sales rep your role is to help interpret needs, help develop a clear and concise brief and to ensure that the fulfilment teams deliver what the customer expects. Using your knowledge of websites and a suite of marketing services products you will support the customer and the sales teams with your knowledge and expertise. You will also be the guardian of systems and processes to ensure proper procedure is followed during the booking, fulfilment and delivery of an order.
The technical knowledge you’ll need is around web build, development (including integration with other systems/platforms such as eCommerce, EPOS, databases, data feeds and CRM platforms), analytics and UX. You’ll also need a good understanding of other digital marketing services products including SEO, Paid Search and Social Media along with effective communication skills to ensure you can convey your knowledge and expertise.
YOU WILL HAVE:
SALARY, BONUS & BENEFITS
We are Archant. The UK’s leading local media company.
Archant people are driven, motivated and passionate about positive change.
We are proud of our history…of our trusted, market-leading heritage newspaper and magazine brands that remain an integral part of everyday life.
But we’re forward-thinking people too. We obsess about innovation, creativity, service and expertise, relentlessly striving to be the most engaging media in every community we serve.
We are on a mission to make digital marketing accessible to all. We build websites, provide complete SEO services and deliver targeted, bespoke digital campaigns that fit our clients’ objectives seamlessly.
We produce video, animation, e-newsletters, apps, blogs – content that brings storytelling to life.
We stage vibrant, celebrated, must-attend events where like-minded people come together…
And because we’re ideas people, we think fluidly. Our multi-award winning ‘New European’ national tabloid broke all records as the fastest newspaper launch in history – just nine days from concept to hitting the shops.
You can discover what it’s like to work and for a full portfolio of products please go to our website.
A few facts about us:
To apply, please send your CV to firstname.lastname@example.org
© Archant Ltd 2013